• Reference: CHreceptionist

The Front Office Department is looking for a passionate and confident Receptionist who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.

The Chesterfield Mayfair Hotel, part of The Red Carnation Hotel Collection, is a beautiful four star hotel located in London’s Mayfair. This wonderful hotel features 107 individually designed bedrooms and suites, a sumptuous bar and lounge area and an award-winning restaurant. The Chesterfield Mayfair Hotel has a reputation of offering the finest levels of guest service.

Key responsibilities of the Receptionist will include:

  • Checking guests in and out according to the law and hotel standards
  • Compiling guests accounts and fulfilling administrative duties
  • Handling reservation enquiries
  • Acknowledging regular guests and VIPs and their requirements
  • Reconciling banking at the end of each shift
  • Ensuring that the reception area is clean and tidy at all times

This position has excellent progression opportunities within the renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

The ideal candidate for the Receptionist position should:

  • Have similar experience in a four star hotel
  • Be enthusiastic in delivering excellent customer service
  • Display a positive and professional attitude at all times
  • Be an excellent team player
  • Command a good level of English

We are looking for passionate and enthusiastic applicants who are willing to learn. Previous experience within a hotel reception is desirable, but not essential. You need to be flexible to work an early, middle or late shift, five days out of seven.

The Red Carnation Hotel Collection Benefits:

  • 28 paid holidays per annum inclusive of bank holidays, which increases with years of service
  • Complimentary dry cleaning of business attire
  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection and The Travel Corporation
  • Season ticket loan after 6 months service
  • Salary exchange schemes, such as childcare vouchers and cycle-to work scheme
  • Professional training and development opportunities
  • Employee Assistance Programme

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and is recognised as number 8 of the Sunday Times Top 100 Best Companies to Work For 2014. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis.