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Guest Reviews

At Red Carnation Hotels we value guest feedback as it helps us to improve our service. Here are some of our favorite guest testimonials:

Staff are great

Although we only had a short visit to London, we really enjoyed our stay at the Chesterfield Mayfair. What a lovely facility in a wonderful part of town. Your staff was great, from reception to the doormen to the staff in the bar and the restaurant. We could not have asked for a more pleasant stay and we are looking forward to a return visit in the future! Thanks for starting our vacation off just right!
Kelley Demiryan - May 2018

Wonderful stay

I would like to email you and give you my personal feedback on our stay this past weekend (Saturday 5th May). Both myself and my fiancée were in awe with the service and care we received. From the ease of booking process to the friendly face of Beth at reception it was one of the most (if not the most) wonderful stay we have experienced in the UK.Not only was Kornelia extremely attentive when taking our booking but she took the time to understand our reasons for staying (it was an important celebration for us) and ensured there was some really thoughtful gifts to greet us upon arrival. She also kindly organized gin tasting that eve which was given by Fiachra – a wonderful gent who was articulate, attentive and who gave us an unparalleled experience in gin tasting. I have already recommended the Chesterfield to 6 of my friends and my partner has also boasted of your hotel to at least 8 of his work colleagues! To conclude, please ensure Kornelia, Beth, Fiachra and Sylvain are acknowledged for this flawless service and their achievement of an exceptional client experience. We will certainly be back!
Oula Cunneen - May 2018

Exceeded expectations

The Chesterfield Mayfair exceeded my expectations! The service is outstanding and the hotel keeps high standards which is most notable. I have been to London on numerous occasions and have stayed in other Mayfair hotels, but none of them were as charming and enjoyable as the Chesterfield. The front desk staff are most helpful and one person that stood out was Roberta(not sure if that name is correct), but she was very customer focused and made my stay special. I look forward to booking the Chesterfield for my next London trip.
David Veneziano - May 2018

Wonderful experience

It is rare, if not impossible to find a stay like mine where everyone and everything at a hotel is absolutely, consistently exemplary from start to finish. But that’s exactly what I experienced during my stay with you. Not one person or element of my stay could have been better. Congratulations on your ability to provide such a wonderful experience to your customers. I will return to your hotel the next time I’m in London.
Doug Sailor - April 2018

Lovely stay

We had a lovely stay at The Chesterfield Mayfair and hope to return again someday. Everyone couldn't have been nicer. From the hostess' in the breakfast room to the bar staff at night where we stopped for a drink. It was a wonderful stay. London is a beautiful city and the neighborhood around the Chesterfield Mayfair was fun to explore. We would recommend it highly to anyone we know who might be visiting London. Thank you and hope to see you again.
Ingrid & John DiPolvere - April 2018